Frequently Asked Questions
Everything you need to know about shopping with RDB
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. Since fit can vary between styles, we recommend comparing these measurements against a garment you already own for the best results.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a pre-paid shipping label.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.
Do you ship internationally?
Yes, RDB ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
How should I care for my RDB garments?
To maintain the quality of your items, please refer to the care label sewn inside each garment. Generally, we recommend washing on a cold cycle and hanging to dry to prevent shrinkage and preserve fabric integrity.